The Lean Six Sigma quality improvement framework will include all of the following factors EXCEPT:

The Lean Six Sigma quality improvement framework will include all of the following factors EXCEPT:

• A. Define
• B. Measure
• C. Analyze
• D. Communicate

Answer: (D)

Lean Six Sigma improves existing processes through a five-phase sequence: Define, Measure, Analyze, Improve, and Control. Each phase has a specific purpose—from outlining the project scope and customer needs to collecting data, identifying root causes, testing solutions, and establishing controls to sustain gains. Communication happens throughout the project, but it isn’t a named phase in the DMAIC sequence. That’s why the option describing Communicate isn’t part of the formal Lean Six Sigma framework.

Lean Six Sigma improves existing processes through a five-phase sequence: Define, Measure, Analyze, Improve, and Control. Each phase has a specific purpose—from outlining the project scope and customer needs to collecting data, identifying root causes, testing solutions, and establishing controls to sustain gains. Communication happens throughout the project, but it isn’t a named phase in the DMAIC sequence. That’s why the option describing Communicate isn’t part of the formal Lean Six Sigma framework.